Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the Expert Level website and any services made available through it. By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

2. About Our Services

Expert Level provides professional IT services including web development, e-commerce solutions, digital advertising management, AI integrations, technical support, and related digital services. The specific scope, deliverables, timelines, and pricing of any service engagement are defined in individual written agreements between Expert Level and the client.

Nothing on this website constitutes a binding offer or contract for services unless confirmed in writing.

3. Intellectual Property

All content published on this website — including but not limited to text, images, graphics, logos, icons, illustrations, and source code — is the property of Expert Level or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not, without our prior written permission:

• Copy, reproduce, republish, or redistribute any content from this website
• Use our trademarks, logos, or brand elements in any form
• Create derivative works based on our proprietary content
• Use our content for commercial purposes

Limited personal, non-commercial use (e.g. printing a page for reference) is permitted provided you do not remove any copyright notices.

4. Acceptable Use

You may use our website to learn about our services, submit enquiries, and access publicly available content. You agree to use the website only for lawful purposes and in a manner consistent with all applicable laws and regulations.

5. Prohibited Activities

The following activities are strictly prohibited:

• Attempting to gain unauthorised access to any part of our systems, servers, or infrastructure
• Uploading or transmitting malicious code, viruses, spyware, or any harmful software
• Using automated tools (scrapers, bots, crawlers) to extract data from our website without permission
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity
• Engaging in any activity that disrupts, overloads, or interferes with the performance of our website or services
• Collecting personal data about other users without their consent
• Violating any applicable local, national, or international laws or regulations

6. Disclaimer of Warranties

This website and all content on it are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

Expert Level does not warrant that:

• The website will be continuously available or error-free
• Information on the website is complete, accurate, or up to date
• The website or its servers are free from viruses or harmful components

7. Limitation of Liability

To the maximum extent permitted by applicable law, Expert Level shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Damages arising from your inability to access or use our website
• Damages resulting from reliance on information provided on our website

Where liability cannot be fully excluded by law, our total aggregate liability for any claims arising from these Terms shall not exceed the amounts paid by you to Expert Level for services in the three months immediately preceding the event giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Expert Level and its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

• Your breach of these Terms
• Your use of the website in violation of applicable law
• Any content you submit to or through our website

9. Third-Party Links

Our website may contain links to third-party websites for convenience or informational purposes. These links do not constitute endorsement or approval of those websites. Expert Level has no control over, and accepts no responsibility for, the content, privacy practices, or any damages arising from your use of third-party websites.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using this website, you agree to the collection and use of information as described in that policy. The Privacy Policy is incorporated into these Terms by reference.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be reflected in an updated effective date at the top of this page. Your continued use of our website following any changes constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of our website.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Expert Level with respect to your use of this website and supersede all prior agreements and understandings.